Lucien Bédard
About Lucien Bédard
Lucien Bédard is a Sales Representative currently working as a front desk receptionist at hôtel forestel | centre des congrès with over 8 years of customer service experience.
Current Position at Hôtel Forestel
Lucien Bédard is currently employed at hôtel forestel | centre des congrès, where he serves as a front desk receptionist. He has held this position since September 2015, engaging with clients and providing customer service. His responsibilities likely include handling guest check-ins and check-outs, managing bookings, and addressing guest inquiries to ensure a smooth and satisfactory experience for all hotel patrons.
Previous Work Experience at Telebec
From 2008 to 2010, Lucien Bédard worked at Telebec as an internet helpdesk representative. Over his two-year tenure, he provided technical support to customers experiencing internet connectivity issues or other related problems. His role likely involved diagnosing and troubleshooting technical issues, assisting clients with setup and maintenance, and offering solutions to enhance user experience.
Experience at Telus as a Sales Representative
Lucien Bédard has a background in sales, having worked at Telus as a sales representative. In this role, he was responsible for selling telecommunications products and services, understanding customer needs, and providing suitable solutions to match those needs. His experience in sales would have involved customer engagement, product knowledge, and achieving sales targets.
Extensive Experience in Customer Service
Lucien Bédard boasts over eight years of experience in various customer service roles. Throughout his career, he has built a solid foundation in providing exceptional customer service across different industries. His roles have included both technical support and sales, underscoring his versatility and ability to adapt to different customer service environments. From resolving technical issues to handling front desk operations, Lucien has consistently aimed to deliver a positive experience for every customer.
Transition from Telecommunications to Hospitality
Lucien Bédard transitioned from working in the telecommunications industry to the hospitality sector. His early career included roles such as an internet helpdesk representative at Telebec and a sales representative at Telus. In September 2015, he made the shift to hospitality, taking on the role of front desk receptionist at hôtel forestel | centre des congrès. This transition highlights his adaptability and willingness to embrace new challenges in different professional realms.