Lydia B.
About Lydia B.
Lydia B. is a Senior Learning Specialist at TELUS with over 15 years of experience in learning and development, specializing in leadership development and organizing signature events.
Professional Background
Lydia B. has extensive experience in the learning and development field, having spent over 15 years in various roles. She began her corporate learning career at TELUS, progressing through multiple positions, including Learning Specialist Delivery, Learning Specialist Design, Learning Partner, and currently serves as a Senior Learning Specialist. Her professional journey includes significant stints in client care and support, hospitality management, and analytics.
Role at TELUS
Lydia B. is currently a Senior Learning Specialist at TELUS. Her responsibilities include leadership development and organizing signature events. Lydia's tenure at TELUS has seen her rise through several positions, showcasing her dedication and expertise in learning and development. Notably, she has also held roles as Learning Specialist Delivery, Learning Specialist Design, and Learning Partner, accumulating substantial experience in the field.
International Experience in Sydney, Australia
Lydia B. gained diverse cultural and professional experience while working internationally in Sydney, Australia. From 2002 to 2005, she served as a Restaurant Supervisor and Executive Club Concierge at the Sydney Harbour Marriott. This experience provided her with a global perspective and enhanced her ability to adapt to various professional environments.
Hospitality Management Background
Before transitioning to the corporate learning and development field, Lydia B. held hospitality management roles. She worked at Delta Montreal as Maître d'hôtel from 2006 to 2008 and at the Sydney Harbour Marriott as Restaurant Supervisor and Executive Club Concierge from 2002 to 2005. These roles in hospitality management equipped her with strong leadership skills and client service expertise.
Client Care and Support Experience
Lydia B. has a strong background in client care and support, having started her career in a help desk role. She worked as a Client Care Help Desk Specialist at TELUS from 2008 to 2011. This role in Montreal, Canada, laid the foundation for her later success in learning and development, providing her with essential skills in customer service and support.