Lyn Langille
About Lyn Langille
Lyn Langille is the Senior Operations Manager at TELUS, with a diverse background in adult education and business analysis. Lyn has held various roles at TELUS since 2005, advocating for diversity and inclusion in the workplace.
Title and Current Position
Lyn Langille is the Senior Operations Manager at TELUS. In this role, Lyn is responsible for driving process improvements and managing team evolution and growth. They support six teams under a collaborative and efficient work environment.
Career History at TELUS
Lyn Langille has an extensive career at TELUS. Prior to becoming Senior Operations Manager, Lyn served as the Operations Team Manager from 2018 to 2020 and as Spectrum Regional Co-Chair from 2017 to 2018. Earlier roles include Learning Specialist II from 2015 to 2018, Business Analyst II from 2011 to 2015, and Sales Account Representative V from 2009 to 2011. With various roles dating back to 2005, Lyn has held positions such as Client Care Representative IV and Sales and Service Manager (Acting). Notable contributions include leading the creation and oversight of the Business Connect Center of Excellence.
Education and Certifications
Lyn Langille is well-educated, having completed an Adult Educator Certificate from Mount Royal University in 2016. Lyn also studied Business Analysis at McMaster University, earning both an Advanced Certificate (2012-2015) and an Associate's Certificate (2010-2012). Lyn's foundational education was obtained at Bert Church High School, where they achieved an Advanced Diploma from 1986 to 1989.
Advocacy and Beliefs
Lyn Langille is a strong advocate for diversity and inclusion in the workplace. They promote the idea that employees should bring their whole selves to work, helping to eliminate self-editing and fear. Lyn considers the impact of technology, generational differences, and experience on learning and innovation. Passionate about driving change, Lyn describes themselves as a catalyst constantly motivated by a belief in their work.
Business Connect and Team Leadership
At TELUS, Lyn Langille has been instrumental in the creation and oversight of the Business Connect Center of Excellence. They focus on driving process improvements and fostering team growth and evolution. Lyn supports six teams, ensuring a unified focus on collaboration and efficiency.