Madeleine Baker

Madeleine Baker

Director, Product Lifecycle Optimization, Telus Business Solutions @ TELUS

About Madeleine Baker

Madeleine Baker is the Director of Product Lifecycle Optimization at TELUS Business Solutions in Vancouver, Canada, and serves as Chairperson at WBE Canada and Advisory Board Member at GroYourBiz LTD.

Current Role at TELUS Business Solutions

Madeleine Baker currently serves as the Director of Product Lifecycle Optimization at TELUS Business Solutions in Vancouver, British Columbia, Canada. In this role, she is responsible for overseeing the business transformation project focusing on the deselection of legacy products and the shift towards key products and capabilities. Her duties also include establishing governance, delivery, and benefit realization of legacy products.

Previous Experience at TELUS

Prior to her current role, Madeleine Baker held several positions at TELUS. From 2018 to 2021, she served as Director of Procurement, handling IT, External Labour, and Business Products & Services. From 2016 to 2018, she was the Manager of Technology Strategy, Procurement, and Supply Chain. Additionally, in 2016, she worked as a Senior Programme Manager for the Procurement & Supply Chain Strategy and Intelligence Team for three months.

Leadership Roles at WBE Canada and GroYourBiz LTD

In addition to her responsibilities at TELUS, Madeleine Baker is currently the Chairperson for WBE Canada, an organization in Canada. She also serves as an Advisory Board Member at GroYourBiz LTD in Vancouver, Canada Area. These roles emphasize her leadership capabilities and expertise in advising on strategic directions.

Career at GSK

Madeleine Baker's career also includes significant roles at GSK. She was Head of Indirect Procurement - United States, Regional Category Leader - North America for seven months from 2015 to 2016 in Greater Philadelphia Area. Before that, she served as Global Category Leader for HR Staffing Services from 2013 to 2015 and as Procurement Capability Development Manager from 2012 to 2013 in London. She started her career at GSK as a Commodity Buyer for Raw Materials in 2011.

Educational Background

Madeleine Baker has a comprehensive educational background. She earned her MBA in Business Administration and Management from the University of Victoria from 2019 to 2022. She also holds a BA in Modern Languages (French and Spanish) with European Studies from the University of Birmingham, completed in 2008. Furthermore, she studied Brazilian Portuguese at Birkbeck, University of London, and French at Universite de Bourgogne and Universidad Veracruzana.

Multilingual Expertise

Madeleine Baker is a multilingual business professional, proficient in French, Spanish, and Brazilian Portuguese. Her language skills complement her extensive experience in procurement, business transformation, and HR, enabling her to work effectively within global and regional organizations.

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