Madison Ede
About Madison Ede
Madison Ede is a Loyalty and Retention Representative at Telus in Vancouver, British Columbia, Canada, with over eight years of experience in customer service and retention strategies.
Title
Madison Ede is currently a Loyalty and Retention Representative at Telus. She has held this position for over 8 years, demonstrating her commitment and expertise in this role.
Company
Madison Ede is employed by Telus, a major telecommunications company in Vancouver, British Columbia, Canada. She has been part of Telus since March 2015, contributing significantly to customer loyalty and retention initiatives.
Previous Roles
Madison Ede has held various positions early in her career. She worked as an Admissions Advisor at Mc College from 2014 to 2015 and as an Assistant Manager at Estée Lauder from 2013 to 2014. Prior to these roles, she served as a Technical Support Representative at Shaw Communications for two years, beginning in 2011.
Expertise in Training
Madison Ede possesses extensive expertise in training within companies. She has enhanced team skills and performance through structured training programs, showcasing her ability to improve team dynamics and productivity.
Background in Social Media Management
Madison Ede has a strong background in social media management. She has effectively leveraged various social media platforms to improve customer engagement, reflecting her proficiency in using digital tools to enhance company-client interactions.
Education
In 2009, Madison Ede attended the Numa Institute of Makeup. This education provided her with specialized knowledge, further diversifying her skill set.
Telecommunications Industry Experience
Madison Ede's role in the telecommunications industry has equipped her with extensive experience in customer service and retention strategies. Her tenure at Shaw Communications and Telus highlights her in-depth understanding of the industry's dynamics and customer needs.