Magdalena Yordanova
About Magdalena Yordanova
Magdalena Yordanova is a technical support professional at Telus in Vancouver, with over a decade of experience in the field and a background in both educational and corporate environments.
Company
Magdalena Yordanova is currently employed at TELUS in Vancouver, British Columbia, Canada. She serves as an irobor technical support specialist, reflecting a significant tenure in the technical support field. Previously, she also held a position at TELUS International Europe, solidifying her long-term association with the company.
Title
Magdalena Yordanova works as an irobor technical support specialist. She has been engaged in various roles at TELUS, including transitioning from a teleagent role, showcasing her adaptability and growth within the company.
Education and Expertise
Magdalena Yordanova studied at Sofia University St. Kliment Ohridski, where she earned her Bachelor of Science degree. Her education laid a strong foundation in science, which supports her technical expertise in her current role. She also attended Secondary School 'Maxim Gorki' from 2003 to 2008.
Professional Background
Magdalena Yordanova has a diverse professional background. She began her career as a call center operator at AmAm BG in 2011. She then transitioned to a trainee Spanish teacher role at Spanish Secondary School 'Miguel de Cervantes' from 2011 to 2012. Her corporate career includes her tenure as an icover teleagent at TELUS International Europe from 2012 to 2013, and currently, she serves as an irobor technical support specialist at TELUS in Vancouver.
International Work Experience
Magdalena Yordanova brings valuable international experience to her role. Having worked in both Europe and North America, she has developed a broad understanding of different work environments and cultures. This experience is complemented by her multilingual capabilities, enhancing her communication effectiveness in diverse settings.