Manoj Jadeja
About Manoj Jadeja
Manoj Jadeja is a Senior Business Analyst at TELUS, with over two decades of experience in business analysis and client services across various companies, including IBM and Verizon Enterprise Solutions.
Current Role at TELUS
Manoj Jadeja is currently positioned as Snr. Business Analyst, B2B Systems PMO at TELUS. He started this role on August 1, 2021, and is based in Toronto, Ontario, Canada. His responsibilities include translating complex processes into clear, actionable steps and identifying root causes of issues in a fast-paced, constantly changing environment.
Previous Role at Ultramar/On the Run
From 2020 to 2021, Manoj Jadeja worked at Ultramar/On the Run as an Operator/Retailer. This role, based in Cornwall, Ontario, lasted for 8 months. During this period, he gained valuable experience in retail operations.
Experience at IBM
Manoj Jadeja served as Snr. Manager, Client Experience, Cloud Managed Application Services (CMAS) at IBM from 2017 to 2019. His responsibilities included managing client experiences and cloud-managed application services, providing him with extensive exposure to client management and cloud services.
Career at Verizon Enterprise Solutions
At Verizon Enterprise Solutions, Manoj Jadeja held multiple roles. From 2014 to 2017, he served as Director, Client Services (Cloud, Hosting, and Data Center), and from 2012 to 2014, he worked as a Service Manager, Client Services in Cornwall, Ontario. These roles involved managing client services and overseeing cloud, hosting, and data center operations.
Educational Background
Manoj Jadeja studied at Universal College, where he completed a Business Administration - Marketing program from 1984 to 1986. He also attended Arusha Meru Sec. School for his high school education from 1978 to 1981. His educational background laid the foundation for his extensive career in business and client service management.