Mansi Dhir
About Mansi Dhir
Mansi Dhir is a Customer Service Representative working at SkipTheDishes, 24-7 Intouch, and TELUS. She has a background in Accounting and Business/Management from Columbia College and experience in the food service industry as a cashier at A&W.
Current Role at SkipTheDishes
Mansi Dhir works as a Customer Service Specialist for SkipTheDishes, a position she has held since February 2021. In this role, she is responsible for assisting customers with their inquiries and resolving any issues they face with food delivery services. Her work involves handling customer complaints, processing orders, and providing information about products and services.
Role at 24-7 Intouch
Mansi Dhir is employed as a Customer Service Representative at 24-7 Intouch. Her duties in this capacity include managing customer interactions through various channels, addressing queries, and providing solutions to customer problems. This position leverages her extensive experience in customer service to ensure client satisfaction.
Position at TELUS
Mansi Dhir also holds a position as a Customer Service Representative at TELUS. Her responsibilities here include offering support to customers, troubleshooting service-related issues, and ensuring a timely resolution to conflicts. Her role helps maintain TELUS's commitment to high-quality customer service.
Educational Background
Mansi Dhir studied at Columbia College in Vancouver, BC, where she focused on Accounting and Business/Management. She completed her Associate's degree from 2019 to 2020. This educational background provides her with a strong foundation in business principles and accounting practices.
Experience in Food Service Industry
Prior to her current positions, Mansi Dhir worked at A&W as a cashier from 2019 to 2020. Here, she gained valuable experience in the food service industry, handling transactions, assisting customers, and maintaining a high level of customer service. This role helped her develop skills that are essential for her current customer service roles.