Manwinder Kaur
About Manwinder Kaur
Manwinder Kaur is a Customer Service Representative at TELUS in Edmonton, Canada, with a background in computer science and extensive experience in customer service, telesales, and office administration.
Current Role at TELUS
Manwinder Kaur is currently serving as a Customer Service Representative at TELUS in the Edmonton, Canada Area. As part of her role, she is responsible for addressing customer inquiries, resolving service issues, and providing efficient support to clients. Her skills in communication and customer relations contribute to her effectiveness in this position.
Past Experience at Bell
Manwinder worked as a Telesales Representative at Bell in Toronto, ON from January 2014 to December 2014. During this period, she was engaged in sales activities, promoting products, and handling customer calls. Her role required strong communication skills and the ability to manage customer relationships effectively.
Education and Technical Skills
Manwinder Kaur holds a post-graduation diploma in Computer Science from Mohawk College, completed in 2013. She also earned a Bachelor's degree in Computer Science from Lovely Professional University in 2011. She is proficient in various networking protocols, including TCP/IP, DNS, DHCP, WINS, and ICMP protocol analysers. Her technical skills extend to web languages such as HTML 5, CSS, JavaScript, Ajax, PHP, Bootstrap, and Dreamweaver.
Technical Proficiencies
In addition to her customer service experience, Manwinder is well-versed in programming languages like VB.net, ASP.net, and C++. She also has a strong background in database management with SQL Server. Manwinder is skilled in using Adobe Photoshop for design tasks and is proficient in the Microsoft Office Suite, including MS Word, Outlook, PowerPoint, Excel, and Spreadsheets.
Typing Speed and Additional Skills
Manwinder possesses a typing speed of 45 words per minute, which supports her administrative efficiency. She has worked as an Office Administrator at Baltech Solutions in Ontario, Canada for 11 months in 2013. This role contributed to her organizational and multitasking skills.