Marcin Misiak
About Marcin Misiak
Marcin Misiak is a Channel Care Analyst and Tutor at Telus in Vancouver, British Columbia, Canada, with extensive experience in corporate training, customer service, and various operational roles.
Company: Telus Corporation
Marcin Misiak currently works at Telus as a Channel Care Analyst and Tutor in Vancouver, British Columbia, Canada. He has been with Telus Corporation for over a decade, starting his tenure in April 2013. In his role, he is responsible for analyzing channel care operations and tutoring employees to enhance their skills and knowledge.
Previous Experience at Kitco Metals Inc.
Marcin Misiak spent several years at Kitco Metals Inc., starting in 2005. He held multiple roles such as Melt Room Team Lead, Customer Service Agent in the Refining Department, Order Processing Coordinator, and Corporate Trainer. Throughout these roles, he contributed to various operational areas including refining processes, customer service and corporate training.
Background in Customer Service and Sales
Before his time at Telus and Kitco Metals Inc., Marcin Misiak worked in a range of customer service and sales positions. At Makro Cash and Carry Polska S.a. in Poland, he served as an Office Clerk in Human Resources, Supervisor in Sales Promotion, Customer Service Agent, and Consultant to Customers. Additionally, he gained experience as a Call Centre Agent at Phocus Solutions and as a Shipping Manager Assistant at Codav Forset Fashion Group.
Education and Expertise
Marcin Misiak obtained his Master of Arts in Teaching from the University of Lodz, where he also studied English. He completed his studies in 1995. Additionally, he studied Human Resources Management in 1999 and attended the Institute For Modern Translation Studies from 1995 to 1998, further enhancing his linguistic and management skills.
Early Career as an English Language Teacher
Marcin Misiak has a strong background in education, having worked as an English Language Teacher at Scholasticus for seven years from 1992 to 1999. This early career experience provided him with a solid foundation in teaching and language instruction, skills that have likely influenced his later roles in corporate training and employee tutoring.