Mariam Ayyoob
About Mariam Ayyoob
Current Position at TELUS Health
Mariam Ayyoob is currently the Senior Strategy Manager at TELUS Health in Canada. In this role, she is responsible for leading strategic planning and priority projects across the TELUS Consumer Health portfolios. Her work focuses on leveraging technology to provide better healthcare options through initiatives such as TELUS Health MyCare and LivingWell Companion.
Previous Roles at TELUS
Before assuming her current role, Mariam Ayyoob served as a Senior Strategy Manager, Service Design and Innovation at TELUS from 2018 to 2020. Additionally, she had a brief secondment as a Project Manager at TELUS Health in 2020 for two months. These roles allowed her to contribute significantly to service design, innovation, and project management within the organization.
Experience at IBM iX
Mariam Ayyoob worked at IBM iX, initially as a Consultant from 2016 to 2018 and then as a Senior Consultant in Customer Experience & Digital Strategy in 2018. During her tenure at IBM iX, she focused on enhancing customer experiences and developing digital strategies. Her work spanned six months in a senior role and two years in a consultant capacity, both in the Toronto, Canada area.
Educational Background
Mariam Ayyoob holds a Bachelor of Business Administration (BBA) from the Schulich School of Business, where she made the Dean's Honour List. Her academic background has provided a strong foundation for her career in strategy, customer experience, and digital innovation.
Consulting and Project Management Experience
In addition to her roles at TELUS and IBM iX, Mariam Ayyoob has experience working as a Consultant in Customer Experience at Bell in 2014 and as a Project and Communications Coordinator at the Ontario Ministry of Labour in 2013. These roles allowed her to hone her skills in consulting and project management across various industries including telecommunications, healthcare, and financial services.