Marie Line Gagnon, Ing., MBA
About Marie Line Gagnon, Ing., MBA
Marie Line Gagnon, Ing., MBA, is a Senior Analyst in Process Management at TELUS with over 13 years of experience in the telecommunications industry.
Current Roles at TELUS
Marie Line Gagnon currently holds dual roles at TELUS as Analyste Senior, Gestion des Processus and Directrice Exploitation. She began her position as Analyste Senior, Gestion des Processus in July 2019. Her roles involve overseeing processes, ensuring efficient operations, and leading strategic initiatives within telecommunications. With a rich history of various roles at TELUS, her current positions signify her depth of expertise and leadership within the company.
Previous Experience at TELUS
Marie Line Gagnon has an extensive tenure at TELUS, having served in multiple capacities over the years. From 2011 to 2013, she worked as Analyste Sénior, Conception et mise en oeuvre des services voix. Prior to that, she managed network projects as Gestionnaire de projets réseaux from 2009 to 2011 and contributed as Analyste, Mise en opération des services voix from 2006 to 2008. These roles have provided her with comprehensive experience in telecommunications services and project management.
Educational Background
Marie Line Gagnon has a robust educational background. She earned her Maîtrise en administration des affaires (MBA) with a focus on business management from Université Laval, graduating in 2014. She also holds a Bachelière en ingénierie, specializing in electrical engineering, from the same institution. Additionally, she has pursued professional certifications, such as ITIL V4 Certification from AFI Expertise in 2021 and Lean Six Sigma Green Belt Certification in 2020.
Skills and Expertise
With over 13 years of experience in the telecommunications industry, Marie Line Gagnon has developed a multifaceted skill set. Her expertise spans change management, corporate strategy, human resources management, project management, and leadership. These skills allow her to effectively manage processes and operations while contributing to strategic and project-based initiatives within TELUS.
Location and Professional Background
Marie Line Gagnon is based in St Redempteur, Quebec, Canada. Her professional journey, primarily centered around her roles at TELUS, has equipped her with a deep understanding of the telecommunications sector. Her longstanding commitment to TELUS highlights her dedication and professional growth within the company.