Mark Anthony Medeiros
About Mark Anthony Medeiros
Mark Anthony Medeiros is a Help Desk Specialist at Telus with a background in customer service and retail category management.
Current Role at Telus
Mark Anthony Medeiros currently holds the position of Help Desk Specialist at Telus. He has been working in this role since October 2017, bringing numerous years of experience in customer satisfaction and technical support. His duties likely involve assisting clients with various technical issues, managing customer queries, and ensuring high levels of customer service.
Previous Roles at Groupe Filgo-Sonic
Mark Anthony Medeiros worked at Groupe Filgo-Sonic in two capacities. From 2020 to 2021, he served as a Customer Service Specialist in Montreal, Quebec, for a period of 11 months. Following that, he was in charge of major commercial accounts in the Province of Quebec for 7 months in 2021. In these roles, he likely managed client relationships, resolved customer issues, and handled significant commercial accounts.
Educational Background
Mark Anthony Medeiros studied at Laval Catholic High School before attending Vanier College. At Vanier College, he pursued a one-year program in Business/Commerce, General from 2001 to 2002. His educational background provided him with foundational knowledge in business principles and practices.
Career in Customer Service and Retail
Mark Anthony Medeiros began his career in customer service within the retail industry. He has strong experience in retail category management and has honed skills in negotiation and budgeting. His career path also includes being a former business owner, showcasing his entrepreneurial mindset and ability to manage business operations effectively.
Skills and Expertise
Mark Anthony Medeiros has developed a robust skill set throughout his career, with notable strengths in customer satisfaction, managing major commercial accounts, negotiation, and budgeting. His experience spans both customer service roles and retail management, underpinned by his entrepreneurial background.