Mark Beasley
About Mark Beasley
Mark Beasley is the Manager of the Technical Assistance Center at TELUS Health in Ottawa, Canada, where he has been leading since March 2013.
Company
Mark Beasley currently works at TELUS in the Ottawa, Canada Area. His role involves managing the Technical Assistance Center at TELUS Health.
Title
Mark Beasley holds the position of Manager, Technical Assistance Center at TELUS Health, where he oversees the operations and service excellence of the center.
Education and Expertise
Mark Beasley studied Business Information Systems at Algonquin College of Applied Arts and Technology from 1995 to 1997. His education has equipped him with the necessary skills and knowledge to excel in technical support and management roles.
Professional Background
Mark Beasley has an extensive background in technical support and client services. He served as Supervisor Technical Support at Covidien from 2004 to 2009. Following this, he was Manager, Client Services at MD Practice Software LP from 2010 to 2013. Since March 2013, he has been leading the Technical Assistance Center at TELUS Health.
Achievements
At TELUS Health, Mark Beasley ensures that the Technical Assistance Center supports an industry-leading EMR platform. He focuses on maintaining a culture of service excellence and collaborates with clients and other departments to continually improve the center. His mandate includes ensuring the highest level of customer service for the client base.