Mark Hebert
About Mark Hebert
Mark Hebert is a Field Support Manager at TELUS with over 17 years of experience in various roles within the company, specializing in telecommunications engineering and customer managed services.
Current Roles at TELUS
Mark Hebert is currently working at TELUS in multiple capacities. He serves as the Field Support Manager in the Edmonton, Canada area, a role he has held since February 2017. Additionally, he holds the position of Senior Technology Specialist at TELUS Business Solutions and at TELUS Communications for National Customer Managed Services.
Career at TELUS Communications
Mark Hebert has a long-standing career at TELUS Communications, spanning over 17 years in various roles. He started as a Data Mainstream Technician in 2001 and continued in that role for five years before transitioning to a CPE Service Technician in 2006, a position he held for four months. He has extensive experience in customer managed services, reflected in his current roles.
Educational Background
Mark Hebert has a robust educational background in telecommunications and business management. He earned a Telecommunications Engineering Technology Diploma from Northern Alberta Institute of Technology, where he studied from 1988 to 1990. In addition, he holds a Communications Electrician Journeyman Certificate from the same institute. He also achieved a Business Management Certificate from Grant MacEwan College.
Expertise in Telecommunications
Mark Hebert has a strong technical background in telecommunications, supported by both his professional experience and formal education. His extensive roles at TELUS have allowed him to develop a deep understanding of telecommunications engineering, customer managed services, and field support.