Mark Porco

Mark Porco

Customer Systems Engineering Specialist @ TELUS

About Mark Porco

Mark Porco is a Customer Systems Engineering Specialist at TELUS in the Toronto, Canada Area, with a background in presales engineering and solutions architecture.

Current Role at TELUS

Mark Porco is currently serving as Customer Systems Engineering Specialist at TELUS in the Toronto, Canada area. He has been with TELUS since January 2017. In this role, he focuses on leveraging new technologies including Cloud, Big Data, IoT, and Managed Services to drive business transformation. Mark works closely with executives to enhance employee and customer experiences, optimize operations, and expand business capabilities, with a strong focus on digital processes and their impact on modern business practices.

Previous Experience at Obero

In 2016, Mark Porco worked at Obero as a Presales Engineer. During his 7-month tenure in the Toronto, Canada area, he played a pivotal role in presales engineering, bringing his expertise to the forefront to support the company's initiatives and customer engagements.

Career at Omnivex

Mark Porco spent a significant portion of his career at Omnivex, starting as a Technical Services Engineer from 2008 to 2011 in Vaughan, Ontario. He then transitioned to the role of Solutions Architect, a position he held from 2011 to 2015. Following this, he served as a Presales Engineer from 2015 to 2016. His roles at Omnivex involved various technical and customer-facing responsibilities, enabling him to develop a deep understanding of solutions architecture and presales engineering.

Education and Certifications

Mark Porco's educational background includes a diploma in Computer Science from Seneca College of Applied Arts and Technology, where he studied from 2005 to 2008. He furthered his education at Humber College, achieving principles in Project Management over an 11-month period in 2013. These qualifications provide him with a robust foundation in both technical and project management disciplines.

Specializations and Expertise

Mark Porco specializes in implementing and leveraging technologies such as Cloud, Big Data, IoT, and Managed Services to support business transformation. His work is centered on enhancing digital processes and understanding their impact on modern business practices. Mark’s expertise allows him to work effectively with executives to drive improvements in employee and customer experiences, optimize operations, and expand business capabilities.

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