Martin Gagnon
About Martin Gagnon
Martin Gagnon is the Architecte Princ, Solutions Client at TELUS in Lanoraie, Quebec, Canada. He has extensive experience in network and customer systems engineering, having worked at TELUS in various roles since 2000.
Company
Martin Gagnon currently works at TELUS in Lanoraie, Quebec, Canada. He holds the position of Architecte Princ, Solutions Client. TELUS is a well-known telecommunications company, offering a wide range of services including internet, television, and cellular services.
Title
Martin Gagnon holds the title of Architecte Princ, Solutions Client at TELUS. In this role, he leads large, complex deals involving numerous technologies and vendors. His responsibilities also include collaboration with Product Marketing and a nationwide technical team to enhance products and services.
Professional Background at TELUS
Martin Gagnon has a long and varied history with TELUS. He started as a Networks Solutions Technician in 2000, then served as Network Services Technician for 11 months (2001-2002). He worked as Network Operating System Technician for 1 year (2002-2003), followed by a 12-year stint (2004-2016) as Senior Specialist, Customer Systems Engineering. He transitioned to his current role as Architecte Princ, Solutions Client.
Education and Expertise
Martin Gagnon achieved an AEC at Multihexa College in 2000 after 11 months of study. He also holds a DEC from Cegep de Rimouski, which he earned over three years from 1996 to 1999. His educational background laid the foundation for his expertise in architecture and customer solutions.
Role in Digital Transformation
In his role at TELUS, Martin Gagnon advises on digital transformation projects. He serves as a strategy advisor, influencing multidisciplinary teams of architects and business analysts. His work aims to define and achieve short, mid, and long-term digital transformation objectives.