Marvin Bantaya

Marvin Bantaya

Service Desk Analyst @ TELUS

About Marvin Bantaya

Marvin Bantaya is a Service Desk Analyst at Telus International Philippines and Telus in Canada, with over two decades of experience in the IT industry.

Current Positions at Telus International Philippines

Marvin Bantaya currently holds dual roles at Telus International Philippines. He serves as a VDI Tier 2 Support specialist and a Service Desk Analyst in Pasig City, Metro Manila. His responsibilities involve providing advanced technical support and solutions, primarily specializing in VMware technology. Marvin's extensive experience and expertise allow him to deliver efficient and effective support to Telus International's clients.

Current Role at Telus in Vancouver

In addition to his roles in the Philippines, Marvin Bantaya is also a Service Desk Analyst at Telus in Vancouver, British Columbia, Canada. His work involves providing technical support across various platforms, ensuring seamless service delivery to clients. His dual roles demonstrate his versatility and capability to handle complex technical issues across different geographical locations.

Previous Work Experience at Sykes

Marvin Bantaya has a significant professional history with Sykes in Tampa, Florida. From 2003 to 2007, he worked as a Technical Support Representative, and from 2005 to 2007, he provided DSL Technical Support. This experience laid the foundation for his extensive knowledge in technical support, particularly in DSL technology. His four-year tenure at Sykes equipped him with the skills and expertise required to excel in subsequent technical roles.

Education and Expertise

Marvin Bantaya studied at East Asia College of Information Technology from 1996 to 2000, where he gained substantial technical knowledge. Over the years, he has specialized in VMware technology and provides advanced technological support and solutions. His education and continuous professional development have made him a reliable expert in the IT industry.

Long-term Commitment to TELUS International

Marvin Bantaya has been with TELUS International Philippines since September 2014, marking over nine years of dedication. His long-term commitment is indicative of his reliability and expertise in providing critical technical support. Through various roles, Marvin has consistently demonstrated his ability to adapt and excel in the rapidly evolving tech industry.

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