Maryam Ali Shah
About Maryam Ali Shah
Maryam Ali Shah is a Help Desk Specialist at TELUS with a background in travel consulting, quality assurance, and sales and marketing. She holds a Bachelor of Arts in South Asian Studies from Concordia University and a DEC in North South Studies from Dawson College.
Title
Maryam Ali Shah is currently a Help Desk Specialist at TELUS.
Career at TELUS
Maryam Ali Shah is serving as a Help Desk Specialist at TELUS. In this role, she is responsible for assisting customers with their inquiries, providing solutions, and ensuring customer satisfaction. Her responsibilities include troubleshooting issues and offering support to help maintain customer loyalty and retention.
Previous Experience at Air Canada Vacations
Maryam worked as a Travel Consultant at Air Canada Vacations from 2019 to 2021. During her tenure, she helped customers plan their travels, provided detailed information about destinations and travel arrangements, and ensured a smooth booking process.
Volunteer Work at South Asian Women's Community Centre
In 2019, Maryam volunteered at the South Asian Women's Community Centre for four months. Her duties involved supporting the center's initiatives, assisting with community programs, and providing assistance to women seeking help.
Dynamic Marketing Solutions Inc Roles
Maryam Ali Shah held multiple roles at Dynamic Marketing Solutions Inc. She worked as a Sales and Marketing Representative from 2017 to 2019, Email Support from 2018 to 2019, and as a Quality Assurance Project Manager for nine months in 2018. During her time there, Maryam gained experience in quality assurance, email support, and sales and marketing.
Brand Ambassador at Bad Monkey Popcorn
From 2016 to 2017, Maryam served as a Brand Ambassador for Bad Monkey Popcorn. She promoted the brand at various events, engaged with potential customers, and enhanced brand visibility.
Education and South Asian Studies at Concordia University
Maryam earned her Bachelor of Arts (BA) in South Asian Studies from Concordia University between 2019 and 2021. Her education equipped her with knowledge about the South Asian region’s culture, history, and languages.
Education and North South Studies at Dawson College
Maryam completed a DEC in North South Studies at Dawson College from 2016 to 2018. This program provided her with insights into international relations, global development, and cross-cultural understanding.