Mathew Leroux
About Mathew Leroux
Mathew Leroux is a Sr. Business Analyst at TELUS with over 14 years of experience in technical and business analysis roles, including previous positions in technical support and consulting.
Current Role at TELUS
Mathew Leroux holds the position of Sr. Business Analyst at TELUS. In this capacity, he applies his extensive experience in technical support and business analysis to drive strategic initiatives and support business process improvements within the organization. Mathew has been with TELUS since 2018, initially joining as a Strategy Manager before transitioning to his current role in 2021.
Previous Experience at TELUS
Before becoming a Sr. Business Analyst, Mathew Leroux served as a Strategy Manager at TELUS for three years, from 2018 to 2021. During this tenure, he played a crucial role in formulating and executing strategic plans that aligned corporate objectives with market trends and organizational capabilities.
Technical Support Leadership at Intelligenz Solutions
From 2016 to 2018, Mathew Leroux worked as a Technical Support Team Lead at Intelligenz Solutions in Langley, BC. In this role, he was responsible for overseeing technical support operations, ensuring customer satisfaction, and leading a team of technical support professionals.
Consulting and Support Roles at ACTIVE Network
Mathew Leroux spent a significant portion of his career at ACTIVE Network in Burnaby, BC. He worked as a Technical Consultant from 2013 to 2016 and as a Technical Support Analyst from 2007 to 2013. These positions enabled him to build a strong foundation in technical support and consulting, which later informed his transition to business analysis and strategic management.
Extensive Experience in Technical and Business Analysis
With over 14 years of experience in technical support and business analysis roles, Mathew Leroux has developed a robust skill set that spans both domains. His career trajectory shows a consistent focus on improving business processes, enhancing customer support, and contributing to strategic planning initiatives.