Matthew Grosvenor
About Matthew Grosvenor
Matthew Grosvenor is a Technical Service Agent Hardware I at TELUS in Toronto, Canada, with a diverse background in IT support and a strong interest in social and political change.
Technical Service Agent at TELUS
Matthew Grosvenor is currently a Technical Service Agent Hardware I at TELUS, located in the Toronto, Canada Area. He began this role in April 2017. In this position, Matthew handles various technical service responsibilities, particularly focused on hardware solutions. His role involves troubleshooting hardware issues, providing technical support, and ensuring the efficient operation of hardware systems for TELUS customers.
Previous Experience in IT Support
Before joining TELUS, Matthew Grosvenor accumulated a range of IT support experiences. He worked as a Help Desk Analyst at Kroll Computer Systems Inc in 2017 for three months. In 2016, he was an IT Summer Intern at The Bishop Strachan School for two months. From 2014 to 2015, he served as a Technical Systems Analyst at RBC for one year. Earlier in his career, Matthew gained experience working at York University as a Help Desk employee for 11 months from 2008 to 2009.
Educational Background
Matthew Grosvenor holds a diverse educational background. He earned a Bachelor's Degree in Political Science from York University, studying there from 2004 to 2009. He further expanded his expertise by attending Seneca College of Applied Arts and Technology from 2012 to 2016, where he completed a Diploma in Computer Program and Analysis. His blend of education in political science and computer programming equips him with a unique skill set applicable to both technical and analytical roles.
Interest in Social and Political Change
Matthew Grosvenor has expressed a strong interest in contributing to social and political change in Canada. While his professional background is rooted in IT and technical services, his educational foundation in political science reflects a dedication to understanding and possibly influencing social and political dynamics. This interest aligns with his educational pursuits and indicates a broader scope of engagement beyond his technical roles.