Matthew Yiu
About Matthew Yiu
Matthew Yiu is a Team Manager at TELUS with a strong background in customer service management and expertise in business process improvement and coaching.
Company
Matthew Yiu is currently employed at TELUS, a well-known telecommunications company. He has been with TELUS since 2014, serving in various capacities such as Client Account Manager, PureFibre Customer Care, Vendor Manager, and Team Manager.
Title
Matthew Yiu holds the position of Team Manager at TELUS. In this role, he oversees team operations and implements strategies to improve business processes.
Education and Expertise
Matthew Yiu attended the British Columbia Institute of Technology, where he studied Business Administration, Management and Operations. He earned an Operations Management Diploma, which has equipped him with skills in Business Process Improvement and Coaching. He also possesses advanced skills in Microsoft Excel.
Background
Matthew Yiu has a strong background in Customer Service Management within the telecommunications industry. Since joining TELUS in 2014, he has held multiple roles including Client Account Manager, PureFibre Customer Care, Vendor Manager, and currently, Team Manager.