Max Tsao
About Max Tsao
Max Tsao is a Developer Analyst and Business Systems Analyst at TELUS in Vancouver, Canada, with a background in technical support and software development.
Current Role at TELUS
Max Tsao currently works at TELUS as a Developer Analyst / Business Systems Analyst in Vancouver, Canada Area. His responsibilities in this role include developing software for various departments using programming languages such as C#, JavaScript, Python, and SQL within an Agile environment. Additionally, he maintains web applications and monitors servers to ensure critical issues are resolved promptly. He also designs and implements solutions to improve existing work processes, thereby contributing to the overall efficiency and reliability of the company's systems.
Previous Experience at Visier Inc.
Between 2017 and 2019, Max Tsao worked at Visier Inc. as a Technical Support Analyst in Vancouver, Canada Area. During his two-year tenure, he focused on providing technical support to clients and internal teams. His role involved investigating and resolving urgent application issues that had a high impact on business operations, ensuring system reliability and client satisfaction.
Role at DNN Corp.
Max Tsao served as a Software Support Analyst at DNN Corp. from 2016 to 2017 in Langley, BC. In this role, he was responsible for maintaining and supporting the company's software products. His duties included resolving technical problems and bugs, enhancing software functionality, and ensuring that the end-users had a seamless experience with the company's products.
Education at Simon Fraser University
Max Tsao studied at Simon Fraser University, where he earned a Bachelor of Arts (B.A.) in Criminology from 2011 to 2016. Furthering his education, he also completed a Certificate in Legal Studies from 2014 to 2016. His academic background provided him with a solid foundation in both criminology and legal studies, enriching his analytical and problem-solving skills which he now applies in his professional career.