May Lac
About May Lac
May Lac is a Technology Specialist at TELUS with extensive experience in IT roles, including positions at BlackBerry and Iron Data Solutions, and holds multiple certifications in IT and project management.
Title
May Lac currently holds the position of Technology Specialist at TELUS, a major telecommunications company.
Professional Experience at TELUS
May Lac works as a Technology Specialist at TELUS. In this role, they likely apply their broad range of technical skills and extensive experience in IT and project coordination to support various technology initiatives within the company.
Previous Roles at BlackBerry
May Lac held multiple roles at BlackBerry over several years. They began as a BlackBerry Operations Administrator in Waterloo, Ontario, from 2006 to 2007, then moved to the position of Engineering Support Specialist in Mississauga from 2007 to 2010. Later, they worked as an IT Business Analyst in Ottawa from 2010 to 2011. Each of these roles involved different facets of IT, project coordination, and support, leveraging their skills in server administration, networking, and software tools.
Educational Background
May Lac studied at several institutions. They earned a Bachelor of Applied Science (B.A.Sc.) in Computer Science from The University of Western Ontario, where they studied from 1996 to 2001. They also obtained a certification in Information Technology Professional from Humber College in 2002-2003 and studied Professional Accounting at Algonquin College of Applied Arts and Technology from 2011 to 2012.
Technical Skills and Certifications
May Lac has several technical certifications including Microsoft Certified System Engineer (MCSE) earned in 2000 and ITIL – Foundation Certificate in IT Service Management. They are also a certified Six Sigma Yellow Belt. Skills include proficiency in SQL, Windows and Unix server administration, network concepts, and SDLC. They are highly skilled in Microsoft Office suite applications such as Word, Excel, PowerPoint, Outlook, Visio, and MS Projects.
Previous Work Experience
Prior to TELUS and BlackBerry, May Lac worked in various IT roles at multiple companies. They were a Jr. Business Analyst at Iron Data Solutions, a Network Operations Administrator at Tucows, and a Jr. System Administrator at WSI Internet Consulting. These roles were pivotal in building their strong foundation in IT operations and network management.