May Tuason
About May Tuason
May Tuason is the Senior Manager and Clinical Lead for Patient Engagement at Telus, with over 20 years of experience in the healthcare industry. She has a diverse background in both clinical and business aspects of healthcare, having worked in various roles at Vancouver Coastal Health and Telus.
Current Role at Telus
May Tuason is currently serving as the Senior Manager and Clinical Lead, Patient Engagement, at Telus. Since February 2018, she has been instrumental in leading patient engagement initiatives. Her role encompasses overseeing various projects aimed at improving patient interactions and engagement strategies within the healthcare sector. With her extensive background in both clinical and business aspects of healthcare, she brings a unique perspective to the role, ensuring a balanced approach to patient and business needs.
Past Roles at Telus
May Tuason's association with Telus began in 2013 when she joined as a Senior Health Business Consultant for a brief period. She then transitioned to the role of Health Business Consulting Manager, a position she held from 2014 to 2018, based in Vancouver, British Columbia, Canada. During these years, she contributed significantly to various healthcare business consulting projects, aiding in the analytical and strategic development of Telus Health's consulting services.
Experience at Vancouver Coastal Health
Prior to her tenure at Telus, May Tuason amassed substantial experience at Vancouver Coastal Health. She served in multiple roles, including Manager, Transition Services Team, Central Intake Team, and Quick Response Team from 2008 to 2013. Previously, she was the Transition Services Coordinator from 2003 to 2008, and the Patient Services Coordinator in 2002-2003. Additionally, from 2000 to 2003, she worked as a Community Health Nurse, gaining diverse experience in managing and facilitating patient care and services.
Educational Background
May Tuason holds a Master of Business Administration (MBA) from the University of Liverpool, completed between 2013 and 2016. This advanced degree provided her with a strong foundation in business principles and management practices. Additionally, she earned a Bachelor of Science degree from the University of British Columbia, studied from 1996 to 2000. Her educational background combines clinical expertise with business acumen, preparing her for a versatile career in the healthcare industry.
Healthcare Industry Experience
With over 20 years of experience in the healthcare sector, May Tuason has a comprehensive understanding of the industry. Her career spans roles from Community Health Nurse to Senior Management positions. Her extensive experience includes managing transition services, central intake, and quick response teams at Vancouver Coastal Health, along with business consulting roles at Telus. This diverse career trajectory highlights her ability to integrate clinical know-how with business strategies, enhancing healthcare delivery and operations.