MD Sadik Masoud
About MD Sadik Masoud
MD Sadik Masoud is a Google Cloud Infrastructure Specialist at TELUS in Montreal, Quebec, Canada, with a strong background in Electrical, Electronics, and Communications Engineering.
Company
MD Sadik Masoud is currently employed at TELUS. TELUS is located in Montreal, Quebec, Canada, where Sadik works as a Google Cloud Infrastructure Specialist. His role involves leveraging his expertise in cloud infrastructure to support technical operations and ensure the smooth functioning of TELUS's cloud-based services.
Title
MD Sadik Masoud holds the title of Google Cloud Infrastructure Specialist at TELUS. In this capacity, he manages and supports cloud infrastructure, focusing on optimizing performance, ensuring security, and streamlining operations within Google's cloud environment.
Education and Expertise
MD Sadik Masoud has a robust educational foundation in Electrical, Electronics, and Communications Engineering. He earned a Master's degree from Concordia University, where he studied from 2015 to 2017. Before that, he achieved a Bachelor's degree in Electronic and Telecommunication Engineering from North South University, completing his studies in 2013. Additionally, he studied Science at Dhaka Residential Model College and earned both his HSC and SSC.
Background in Technical Support
Since October 2019, MD Sadik Masoud has been providing technical support to consumer, business, and retail clients at TELUS. His responsibilities include addressing and resolving technical issues, optimizing cloud performance, and ensuring reliable service delivery to all clients using TELUS's cloud services.
Previous Roles
MD Sadik Masoud has a varied work history that includes roles in both technical support and customer service. He initially worked as a Customer Service Representative at TTEC from 2018 to 2019 in the Montreal area. In 2019, he transitioned to TELUS, where he served as a Google Cloud Escalation Advisor for three months before taking on his current role as Google Cloud Infrastructure Specialist.