Megan Craig
About Megan Craig
Megan Craig is a Team Manager in Service Assurance at TELUS with over a decade of experience at the company, and a background in tourism management and project management.
Company
Megan Craig currently works at TELUS as the Team Manager for Service Assurance. She has been with TELUS for over a decade in various roles, demonstrating a solid track record of advancement within the company.
Title
Megan Craig holds the position of Team Manager for Service Assurance at TELUS. In this role, she has been instrumental in aligning frontline team members with corporate objectives to enhance the customer experience.
Education and Expertise
Megan Craig studied at Seneca College of Applied Arts and Technology, where she achieved the Project Management Body of Knowledge from 2015 to 2017. Additionally, she holds a degree in Tourism Management from Georgian College, where she studied Tourism and Travel Services Management from 2003 to 2007.
Background
Megan Craig began her career at Audera Acoustics as an Administrative Assistant, where she worked from 2007 to 2009. She then joined TELUS, serving as a Client Account Management Representative from 2009 to 2019. She advanced to the role of Team Manager for Customer Service from 2019 to 2020 before transitioning to her current position as Team Manager for Service Assurance.