Megan Macinnes
About Megan Macinnes
Megan Macinnes is a Client Care Representative at Telus in Vancouver, British Columbia, Canada, and an independent consultant for Scentsy Wickless Candles in Oklahoma City, Oklahoma, United States.
Current Position at Scentsy Wickless Candles
Megan Macinnes is currently working as an Independent Consultant for Scentsy Wickless Candles in Oklahoma City, Oklahoma, United States. She began her role in February 2015 and has accumulated over 8 years of experience as an independent consultant. Her role involves providing expertise on Scentsy's range of wickless candles and ensuring customer satisfaction.
Current Role at Telus
Megan Macinnes also holds a position as a Client Care Representative at Telus in Vancouver, British Columbia, Canada. In this role, she contributes to enhancing customer service and resolving client concerns effectively. Her responsibilities include managing customer inquiries and providing solutions in a timely manner.
Previous Experience at Telus
Megan Macinnes has worked in multiple roles at Telus, including as an Escalation Manager and part of the Privacy Request Centre. She served as an Escalation Manager from 2009 to 2011, where she managed complex customer cases. Her experience at the Privacy Request Centre involved handling sensitive information and ensuring compliance with privacy regulations.
Education Background
Megan Macinnes studied at the University of Northern British Columbia (UNBC), where she earned a Bachelor of Arts degree from 2001 to 2005. Prior to that, she attended the College of New Caledonia for three years, from 1998 to 2001. Her educational background has provided a solid foundation for her diverse roles in customer service and client care.
Experience in Customer Service and Client Care
Megan Macinnes has a diverse background in customer service and client care, having worked in various roles for over a decade. Her experience spans both Canada and the United States, and she has demonstrated proficiency in resolving customer inquiries and managing client relationships effectively. Her roles have equipped her with valuable skills in handling escalations, privacy matters, and independent consulting.