Melika Shafaghi
About Melika Shafaghi
Melika Shafaghi is an Operational Support Engineer at TELUS in Toronto, Ontario, Canada, with previous experience at Apple, Home Trust Company, Best Buy Canada, and Metro Inc.
Company
Melika Shafaghi is currently working at TELUS as an Operational Support Engineer. She previously held various roles at companies including Apple, Home Trust Company, Best Buy Canada, and Metro Inc.
Title
Melika Shafaghi holds the position of Operational Support Engineer at TELUS.
Professional Experience
Melika Shafaghi has diverse professional experience across several companies. She started her career at Metro Inc. as a Front End Supervisor from 2014 to 2016. She then moved to Best Buy Canada, where she worked as a Connected Solutions Specialist for four months in 2016 and later as a Geek Squad Agent from 2016 to 2018. She gained further experience at Home Trust Company in 2018, initially as an Enterprise Architect Summer Student for three months, followed by a role in Data Management and Analytics for four months. In 2019, she worked briefly as a Sales Representative at TELUS before joining Apple as a Specialist for two years. Since September 2021, she has been serving as an Operational Support Engineer at TELUS.
Education and Expertise
Melika Shafaghi completed her secondary education at Jean Vanier Catholic High School from 2010 to 2014. She then pursued her higher education at Ryerson University, earning a Bachelor of Engineering (B.Eng.) in Computer Engineering over a span of seven years, from 2014 to 2021. Her academic background equips her with a solid foundation in computer engineering, lending expertise to her roles in technology and operational support.
Career at TELUS
Melika Shafaghi has a notable journey with TELUS, where she initially joined as a Sales Representative for two months in 2019. She rejoined the company in September 2021 as an Operational Support Engineer, a position she currently holds. Her role at TELUS involves ensuring smooth operational functionality and providing technical support.