Melisa Mammarella
About Melisa Mammarella
Melisa Mammarella is the Directrice of Gestion des Comptes Clients for the VIP Program at TELUS, based in Ville St Laurent.
Title
Melisa Mammarella holds the title of Directrice, Gestion des Comptes Clients, Programme VIP TELUS. She is responsible for managing VIP customer accounts at TELUS in Ville St Laurent.
Current Role at TELUS
Melisa Mammarella currently serves as Directrice, Gestion des Comptes Clients, Programme VIP TELUS. In this role, she leads the VIP customer account management program, focusing on high-value clients. Her position is based in Ville St Laurent, where she contributes significantly to TELUS's customer relations.
Career History at TELUS
Melisa Mammarella has been with TELUS for over 15 years, demonstrating long-term commitment and growth within the company. She began her career in 2008 as a Loyalty and Retention Specialist in the Montreal, Canada area. She later joined the Client Resolution Management Team from 2011 to 2014, followed by a role as Small Medium Business Loyalty Specialist from 2014 to 2015. Her extensive experience includes positions dedicated to loyalty, retention, and client resolution management.
Experience and Expertise
Melisa Mammarella has extensive expertise in client resolution management, loyalty, and retention, with a particular focus on customer relations. Her career at TELUS has spanned multiple roles, including Loyalty and Retention Specialist and Small Medium Business Loyalty Specialist. She brings a wealth of experience to her current position as Directrice, Gestion des Comptes Clients, Programme VIP TELUS.
Local Business Community Contributions
Based in Montreal, Canada, Melisa Mammarella contributes to the local business community through her leadership role at TELUS. Her long tenure and varied roles within the company showcase her dedication to enhancing customer relations and loyalty for TELUS's clients in the region.