Melissa Higgins
About Melissa Higgins
Melissa Higgins is an American Express Travel Planner at TELUS in Las Vegas, Nevada, with extensive experience in the travel industry, including roles at Expedia and American Homes 4 Rent.
Current Position at TELUS
Melissa Higgins currently works as an American Express Travel Planner at TELUS, based in Las Vegas, Nevada, United States. In this role, she is responsible for planning and coordinating travel arrangements for clients, leveraging her extensive experience in the travel industry. Her work involves personalized travel planning, ensuring that clients receive optimal travel experiences tailored to their needs and preferences.
Previous Experience at American Homes 4 Rent
Before her current role, Melissa Higgins worked as a Sales Development Representative II at American Homes 4 Rent for five months from 2020 to 2021. In this brief tenure, she applied her sales acumen to enhance customer acquisition strategies and support the company's growth objectives.
Roles and Responsibilities at Expedia, Inc.
Melissa Higgins has an extensive background with Expedia, Inc., where she held multiple positions from 2010 to 2020. She served as Promo Group Manager for four years, Operations Supervisor - Cruise for two years, Affinity Groups Agent for two years, and Sales and Customer Service for two years. During her tenure, she contributed to several key projects, including the development of best practices and innovative strategies with the Expedia Group One Cruise Team. Her roles at Expedia allowed her to leverage her creativity and experience to accelerate business growth through various organizational changes in the travel industry.
Branch Manager at PRESTIGE TRAVEL AGENCY
Melissa Higgins worked as a Branch Manager at PRESTIGE TRAVEL AGENCY in Las Vegas, Nevada Area from 2003 to 2010. This role marked the early stages of her career, where she handled a wide range of travel services, including airline tickets and cruises. Her work at the agency provided her with fundamental skills and knowledge in travel management, which she later applied in her roles in online travel agencies.
Education at Kaplan College-Las Vegas
Melissa Higgins studied Tourism and Travel Services Management at Kaplan College-Las Vegas. She completed a Travel and Tourism program in 1996 over 11 months. Her education provided her with a strong foundation in travel services, enabling her to build a successful career in both traditional and online travel agencies.