Melvin B.
About Melvin B.
Melvin B. is a Small Business Account Manager at TELUS in Toronto, specializing in helping small businesses adopt technology to enhance productivity and profitability.
Current Position at TELUS
Melvin B. currently holds the position of Small Business Account Manager at TELUS in Toronto, Ontario, Canada. Since joining TELUS Business in March 2021, he has been responsible for assisting small businesses in adopting the latest technology to improve their productivity and profitability. He also promotes the Business Connect platform to enhance business operations for TELUS clients.
Previous Experience at Proof Experiences
Melvin B. worked as a Brand Ambassador at Proof Experiences in Toronto, Ontario, Canada for one month in 2020. During this time, he represented the company in various consumer engagement activities and brand promotions.
Role at Premier Plus Payment Processing Inc.
From 2018 to 2020, Melvin B. served as the Director of Client Sales at Premier Plus Payment Processing Inc. Over his two-year tenure, he played a key role in managing client sales efforts, contributing significantly to the company's business development initiatives.
Experience with TELUS as Loyalty & Retention Specialist
Before his current role, Melvin B. worked at TELUS as a Loyalty & Retention Specialist from 2010 to 2018. During these eight years in the Toronto, Canada Area, he focused on customer retention strategies and loyalty programs, enhancing customer satisfaction and reducing churn.
Early Career at Bell
Melvin B. began his career at Bell, where he worked as a Customer Experience Specialist from 2005 to 2010. Over these five years, he gained valuable experience in customer service, focusing on improving customer interactions and ensuring a positive experience for Bell's clients in the Toronto, Canada Area.