Michael Huang
About Michael Huang
Michael Huang is a Senior Performance Analyst at TELUS in Vancouver, BC, with a background in performance analysis and operations management.
Current Role at TELUS
Michael Huang currently serves as a Senior Performance Analyst at TELUS in Vancouver, BC. In this role, he has been instrumental in developing the first data-visualization BI dashboards within the analytic team using DOMO. Additionally, he has built forecasting models that set measurable targets and identify variance drivers for Bad Debt Recoveries and Sales of Recoveries operations. His work at TELUS includes streamlining and automating SAS ETL data processes, leading to a reduction in short-term forecasting data processes by over 60%. Michael also optimized existing forecasting models, significantly improving annual variance between actuals and triage.
Past Experience at Brewers Distributors Ltd
Prior to his current role, Michael Huang worked at Brewers Distributors Ltd as a Performance Analyst from 2006 to 2013. Over these seven years, he gained extensive experience in performance analysis. His tenure at the company contributed to his expertise and laid the foundation for his subsequent success at TELUS.
Early Career Roles
Michael Huang's early career included various positions that contributed to his diverse skill set. He worked as a Marketing & Operation Coordinator at Chi Li Industry Co., Ltd. in Taipei, Taiwan, from 2005 to 2006 for 11 months. Additionally, he briefly served as an Inventory Specialist at Secret Nail Beauty Supply Wholesaler in Vancouver, Canada, for three months in 2005.
Education and Certifications
Michael Huang holds a Certificate in Applied Business Analysis, which he completed at Simon Fraser University in 2013. He also achieved a Diploma in Operations Management from the British Columbia Institute of Technology, completing the program between 2003 and 2004. These educational credentials have equipped him with a solid foundation in business analysis and operations management, contributing to his effectiveness as a Senior Performance Analyst.