Michael Nelson
About Michael Nelson
Michael Nelson is a member of the Resolution Management Team at TELUS in Quebec, Canada, with over a decade of experience in customer service and sales roles across various industries.
Company
Michael Nelson is currently employed at TELUS in Quebec, Canada. He is a part of the Resolution Management Team, a role he has been in since October 2019. TELUS is a major telecommunications company in Canada, providing a range of communications products and services.
Title
Michael Nelson works as a member of the Resolution Management Team at TELUS. His responsibilities include addressing and resolving customer issues, ensuring high levels of customer satisfaction, and implementing effective solutions to maintain client relationships.
Early Career in Customer Care
Before joining the Resolution Management Team, Michael Nelson worked in Client Care at TELUS for one year between 2018 and 2019. His role involved direct customer interactions, handling inquiries, and providing solutions to client issues in Quebec, Canada.
Experience in Sales
Michael Nelson has significant experience in sales roles. He worked as a Sales Representative at Red Bull for one month in 2018 and at Moores Clothing For Men for two months in 2017. His sales experience highlights his ability to understand customer needs and effectively promote products.
Managerial Background
Michael Nelson held a managerial role at Shoppers Drug Mart from 2012 to 2018. As a Clerk Manager, he oversaw store operations and staff, ensuring smooth functionality and adherence to company policies. His six-year tenure in this role speaks to his leadership and operational management skills.