Michelle Coleman (She/Her)
About Michelle Coleman (She/Her)
Michelle Coleman is a Senior Market Manager at TELUS with extensive experience in marketing, project management, and relationship building across various industries.
Current Position at TELUS
Michelle Coleman currently holds the position of Senior Market Manager at TELUS. In her role, she oversees market strategies, leveraging her extensive background in marketing and project management to drive growth and development within the company.
Previous Roles at TELUS
Before her current role, Michelle served as Market Manager for New Capabilities - Security at TELUS from 2018 to 2020. Her responsibilities included developing and managing new security capabilities, likely focusing on improving TELUS's market presence in the security sector.
Education and Certifications
Michelle earned a Project Leadership Certificate from Cornell University from 2008 to 2009. She also holds a Bachelor of Commerce (BCOM) degree in Commerce & Marketing from Royal Roads University, completed in 2001. Additionally, she has a Business Administration Diploma from Capilano University, achieved between 1996 and 1999.
Past Professional Experience
Michelle has a diverse career in marketing and project management. She served as an Independent Marketing Consultant from 2016 to 2018, and as Agency Manager at The Fancourt Group for six years. Earlier roles include positions at Intrawest, where she was a Production Manager and CRM Campaign Coordinator. She also worked at Chancery Software and Harvey McKinnon & Associates in various capacities. Her earliest roles were at Inventa Sales and Canadian Manufacturers & Exporters.
Technical Skills and Expertise
Michelle possesses specialist-level technical knowledge of print processes and is proficient in various project management tools such as Basecamp, Smartsheet, Daptiv, and Responsys. She is experienced with marketing automation platforms like Bronto, Silverpop, and MailChimp, and CRM systems including Bronto, Salesforce, and Mailchimp. She conducts research using tools such as SurveyMonkey and UserTesting.com, and has advanced skills in Microsoft Suite and Google Suite. Additionally, she has analytics and reporting skills using Tableau and DOMO.