Monica Chan
About Monica Chan
Monica Chan is a Senior Business Analyst at Telus in Vancouver, British Columbia, Canada, with extensive experience in credit card services and credit adjudication.
Company
Monica Chan is currently employed at TELUS in Vancouver, British Columbia, Canada. TELUS is a Canadian national telecommunications company that offers a wide range of telecommunications products and services including internet access, voice services, and digital television. Monica's role at this major company highlights her involvement in significant business operations within the telecommunications sector.
Title
Monica Chan holds the position of Senior Business Analyst. In this role, she leverages over a decade of experience to drive business strategies and improvements. Her responsibilities include analyzing business processes, identifying opportunities for optimization, and implementing solutions that enhance operational efficiency.
Work Experience at Vancity
Monica Chan gained substantial experience at Vancity, where she worked in various managerial roles. She served as Operations Manager in Credit Card Services from 2006 to 2011, and as Project Specialist from 2005 to 2006. Prior to that, she was Assistant Manager, Visa Sales and Service and Credit Adjudication from 2003 to 2004. Her tenure at Vancity spans several years, during which she developed and refined her expertise in credit services and operational management.
Work Experience at Chase Manhattan Bank
Monica Chan has international banking experience, having worked at Chase Manhattan Bank in Hong Kong. She served as Assistant Manager at the Regional Card Centre from 1985 to 1990. During this period, she gained valuable experience in the credit card services industry, laying the foundation for her future roles in credit adjudication and financial services management.
Career Start and Development
Monica Chan began her career in the financial services industry in 1985 at Chase Manhattan Bank in Hong Kong. Over the years, she has built a robust career, transitioning from early roles in regional card services to senior positions in business analysis and operations management. Her career trajectory illustrates a steady progression and accumulation of skills that are essential in the financial and business analysis fields.