Nancy Paul
About Nancy Paul
Nancy Paul is a Product Owner at TELUS in Montreal, Quebec, Canada, with over 15 years of experience in various roles within the company.
Current Role at TELUS
Nancy Paul serves as a Product Owner at TELUS, based in Montreal, Quebec, Canada. In her current role, she is responsible for overseeing product development and ensuring that the products meet the needs of the users. Her responsibilities include setting product goals, managing the product backlog, and collaborating with cross-functional teams to deliver high-quality products.
Previous Roles at TELUS
Before becoming a Product Owner, Nancy Paul held multiple positions at TELUS. From 2019 to 2021, she worked as a Process Improvement Consultant, where she focused on enhancing operational efficiencies. Prior to that, she served as Chargée de Projet from 2013 to 2019, leading various projects across the region. From 2009 to 2013, she was the Chef d'équipe - Gestion des comptes, managing account teams. She also worked as an Analyste de la qualité from 2008 to 2009 and started her career at TELUS as a Customer Service Representative from 2006 to 2008.
Educational Background
Nancy Paul pursued her higher education at the Université du Québec à Montréal (UQAM), where she studied Gestion des RH and obtained a Certificat in Human Resources Management from 2008 to 2011. She also completed her high school education at LRHS from 1992 to 1997.
Experience in Project Management and Process Improvement
With extensive experience in project management and process improvement, Nancy Paul has a solid track record of leading successful projects within the telecommunications industry. During her tenure as a Process Improvement Consultant, she focused on streamlining processes and enhancing operational efficiencies. Her role as Chargée de Projet saw her manage and execute multiple projects, showcasing her expertise in project leadership.
Human Resources Management Background
Nancy Paul has a strong background in human resources management, supported by her studies at UQAM where she completed a Certificat in Gestion des RH. This educational background complements her wide-ranging professional experience at TELUS, adding an extra layer of proficiency in managing teams and understanding organizational needs.