Narendra Baratam
About Narendra Baratam
Narendra Baratam is a Senior System Analyst with over a decade of experience in system analysis and consulting roles, specializing in Genesys software and telecommunications.
Title: Senior System Analyst
Narendra Baratam holds the position of Senior System Analyst. This role typically involves analyzing, designing, and implementing complex computer systems for various business needs. His responsibilities likely include ensuring system efficiency, troubleshooting issues, and coordinating with other IT professionals to maintain optimal system performance.
Professional Experience at Bell
Narendra Baratam worked as an application specialist at Bell from 2016 to 2017 for ten months. During this time, he would have been responsible for the support and optimization of applications, likely focusing on improving operational efficiencies and addressing system issues. His role involved collaboration with other IT staff and end-users to ensure seamless application performance.
Role at Tech Mahindra
From 2010 to 2016, Narendra served as a Senior Genesys Consultant at Tech Mahindra for six years. In this role, he specialized in Genesys software, a customer experience and contact center solution. His responsibilities would have included implementing and maintaining Genesys systems, consulting with clients to meet their needs, and troubleshooting any software-related issues.
Software Engineering Background
Narendra Baratam's career began with roles in software engineering, starting as a trainee software engineer at Newstar Software Services from 2006 to 2007 in Hyderabad, Andhra Pradesh, India. He then worked as a software engineer at Hi Caliber IT Solutions from 2007 to 2009 for two years. These roles involved coding, debugging, and system enhancement tasks, laying the foundation for his extensive IT knowledge.
Educational Background
Narendra Baratam holds a master's degree from Birla Institute of Technology & Science, Pilani, obtained from 2010 to 2012. He also has a bachelor's degree in engineering from Anna University, earned from 2001 to 2005. His formal education provided a strong technical foundation, essential for his roles in software engineering and system analysis.
Experience in Telecommunications Industry
With experience at both Bell and Telus, Narendra Baratam has extensive experience in the telecommunications industry. His roles would have involved working on large-scale communication networks and systems, with a focus on ensuring high reliability and performance. This background solidifies his expertise in telecom.
Various Roles Across Different Cities in India
Throughout his career, Narendra has held various positions across different cities in India. He worked in Bombay, Maharashtra, as a team member at Reliance BPO Private Limited in 2009 and in Hyderabad, Andhra Pradesh, as a trainee software engineer at Newstar Software Services. These diverse locations contributed to his versatility and adaptability in different working environments.