Natalie Hedderson
About Natalie Hedderson
Natalie Hedderson is a Senior Business Analyst at TELUS with extensive experience in business analysis, having previously worked at Allstream and InQuent Technologies.
Company
Natalie Hedderson is currently working at TELUS in the role of Senior Business Analyst. She operates in the Toronto, Canada area, focusing on creating and analyzing requirements for new products, feature sets, and business processes. Her responsibilities also include working as a liaison between clients, product managers, and business stakeholders to understand business issues and recommend solutions. Previously, she worked at Allstream and InQuent Technologies, gaining extensive experience in business analysis and account management.
Title
Natalie currently holds the title of Senior Business Analyst at TELUS. In this role, she leverages her skills in requirement elicitation, analysis, documentation, and validation to support the development of business initiatives. Her position requires her to coordinate with various stakeholders to facilitate effective communication and implement solutions that align with organizational goals.
Education and Expertise
Natalie Hedderson studied at York University, where she earned a Bachelor of Arts in Psychology from 2005 to 2007. She has 15 years of professional experience in business analysis, specifically in the areas of requirement elicitation, documentation, and validation. Her expertise also includes a comprehensive understanding of the Software Development Life Cycle (SDLC) and the ability to communicate technical details to both technical and non-technical audiences.
Background
Natalie's career began at InQuent Technologies, where she worked as an Account Manager and Business Analyst from 2000 to 2007. She then served as a Senior Business Analyst at Allstream from 2007 to 2015. These roles provided her with the opportunity to work in both large corporations and successful IT startup environments, giving her broad exposure to various company departments and operations.
Professional Skills
Natalie Hedderson is known for her excellent communication and presentation skills, as well as her ability to work effectively with diverse groups. She is an enthusiastic team player who excels in problem-solving and thrives on learning new systems and technologies. Natalie has demonstrated her ability to see issues from multiple perspectives and is highly skilled at recommending solutions that help organizations meet their objectives.