Natasha Calidonio
About Natasha Calidonio
Natasha Calidonio is a Senior Performance Analyst at TELUS with over 9 years of experience at the company, specializing in customer analytics and key performance reporting.
Current Role at TELUS
Natasha Calidonio holds the title of Senior Performance Analyst at TELUS. She has been with the company for over 9 years, starting in March 2014. In her role, she specializes in customer analytics, campaign management, process documentation, and key performance reporting.
Previous Experience at Bell
Before joining TELUS, Natasha worked at Bell as a Business Intelligence Analyst. She held this position from 2012 to 2014 for 2 years in North York, Ontario. During this time, she honed her skills in business intelligence and performance analysis.
Roles at Direct Energy
Natasha spent a significant portion of her career at Direct Energy, where she held multiple roles. She started as a Performance Reporting Analyst from 2000 to 2003, then transitioned to a Business Analyst from 2003 to 2004. Following that, she served as a Senior Customer Analyst from 2004 to 2011. She also worked as a Senior Campaign Analyst from 2011 to 2012. Her long tenure at Direct Energy provided her with extensive experience in performance reporting, customer analytics, and campaign management.
Educational Background
Natasha Calidonio earned her Bachelor of Applied Science (B.A.Sc) in Industrial Engineering from the University of Toronto. Her academic background laid a strong foundation for her career in analytics and engineering.
Technical Proficiency
Natasha is proficient in using various Business Intelligence tools. Her expertise includes SQL, SSIS, SSRS, SAS, and SPSS. This technical proficiency allows her to effectively manage and analyze large datasets, ensuring accurate performance and business insights.