Natasha Shimoff
About Natasha Shimoff
Natasha Shimoff is a Technology Architect at TELUS with over 14 years of experience in Quality Assurance, specializing in SOA Testing and OSS/BSS.
Company
Natasha Shimoff is currently employed at TELUS, where she holds the position of Technology Architect. TELUS is a well-known telecommunications company in Canada, and Natasha contributes to the company's technological capabilities in her role.
Title
Natasha Shimoff holds the title of Technology Architect. This role involves high-level strategic planning and implementation of technological frameworks that support business objectives.
Previous Experience at Accenture
Natasha Shimoff has accumulated significant experience at Accenture, working in various capacities from 2006 to 2012. She served as Portfolio Service Manager – Provide Care & Wireless Provisioning from 2010 to 2012 in Vancouver, QA Lead - Billing & Collections from 2009 to 2010 in Greater Seattle Area, Deployment Lead from 2008 to 2009 in Vancouver, and QA Lead from 2006 to 2008. Throughout these roles, she demonstrated her proficiency in managing teams and projects within telecom and billing systems.
Background in Telecommunications
Natasha has over 14 years of experience focused primarily on the telecommunications sector. She has hands-on experience with Amdocs systems, including billing, mediation, usage processing, collections, AR, and customer care. Her work has involved implementing methodology standards, providing architecture advice for contact center IVR/CTI applications, and managing both onshore and offshore teams.
Expertise in Quality Assurance and Systems Analysis
Natasha Shimoff has built a robust career centered around Quality Assurance, particularly in the telecom field. She has worked as a Sr. Test Analyst at Bell Canada and as a Sr. System Analyst at Rogers Communications Inc. and BraveSpace Inc. Her areas of expertise include SOA Testing, OSS/BSS, risk management, and test architecture. These roles required her to bridge cultural barriers, establish strong stakeholder relationships, and deliver quality results.