Nav Nagra
About Nav Nagra
Nav Nagra is a Resource Coordinator at TELUS in Calgary, Alberta, Canada, with a background in telecommunications and a Master of Business Administration from Punjabi University.
Title
Nav Nagra holds the position of Resource Coordinator at TELUS in Calgary, Alberta, Canada.
Current Role at TELUS
Nav Nagra is responsible for scheduling and coordinating activities for a team of service technicians at TELUS. He works collaboratively with sales channels and other organizational departments to support and influence positive outcomes for customers. Additionally, he maintains a high level of customer service for TELUS Custom Security's internal and external customer base.
Career at Shaw Communications
Nav Nagra worked at Shaw Communications in several roles. He supported the Large Business Support Team for customers in the Enterprise, Wholesale, and Channel Partners segment from 2020 to 2021. Before that, he served as Customer Advisor II, Business, from 2019 to 2020. His tenure at Shaw also included a role as a Customer Service Representative from 2014 to 2016.
Experience at Keurig Dr Pepper Inc.
Nav Nagra was an Inside Sales Representative at Keurig Dr Pepper Inc. from 2017 to 2018. During his time there, he focused on maintaining client relationships and driving sales within the Calgary, Alberta region.
Educational Background
Nav Nagra holds a Master of Business Administration (MBA) in Marketing and HR from Punjabi University, where he studied from 2008 to 2010. He also earned a Bachelor of Science (BS) in Physical Sciences from Panjab University, Chandigarh, studying from 2005 to 2008.
Expertise in Telecommunications
Nav Nagra brings extensive experience in Escalation Resolution and Incident Handling within the telecommunications industry. His roles have provided a strong consulting background with a focus on Marketing and HR.