Nazurdeen Mohamed
About Nazurdeen Mohamed
Nazurdeen Mohamed is a Customer Loyalty Manager at Telus in Vancouver, specializing in resolving customer complaints and reducing service cancellations.
Current Role at TELUS
Nazurdeen Mohamed occupies the position of Customer Loyalty Manager at TELUS in Vancouver, British Columbia, Canada. He has been associated with TELUS for over a decade, beginning his tenure in May 2013. In his role, he is responsible for managing customer complaints and working diligently to reduce service cancellations. He also handles client queries related to accounts, billing, promotions, and products, ensuring that customer needs are met efficiently.
Previous Experience at Caa-québec
Before his current position at TELUS, Nazurdeen Mohamed worked as a Registration Specialist For Saaq at Caa-québec. He held this role from 2010 to 2014, a period of four years, in Canada. His responsibilities during this time included handling registrations and ensuring compliance with relevant regulations.
Experience at Avis Budget Group
Nazurdeen Mohamed's career also includes a year-long tenure at Avis Budget Group as a Rental Agent. From 2009 to 2010, he worked in Parsippany, New Jersey, United States. During his stint, he was likely involved in assisting customers with vehicle rentals and addressing any rental-related issues.
Previous Role at Discount Car & Truck Rentals
Nazurdeen Mohamed served as Reservations Supervisor at Discount Car & Truck Rentals from 2006 to 2009. For three years, he worked in Toronto, Ontario, Canada, where he was responsible for overseeing reservations processes and ensuring customer satisfaction in the rental experience.
Specializations and Skills
Nazurdeen Mohamed specializes in resolving customer complaints and reducing service cancellations. In his role at TELUS, he also focuses on promoting and selling products and services to meet customer needs effectively. His expertise in handling client queries related to accounts, billing, promotions, and products highlights his comprehensive skill set in customer service and loyalty management.