Neelash Bhoowabul
About Neelash Bhoowabul
Neelash Bhoowabul is a Customer Retention Specialist at TELUS in Calgary, Alberta, Canada, with extensive experience in flight operations and customer service roles in Dubai.
Current Title at TELUS
Neelash Bhoowabul currently holds the position of Customer Retention Specialist at TELUS in Calgary, Alberta, Canada. In this role, he focuses on strategies and actions that enhance customer satisfaction and loyalty, aiming to retain existing clients and minimize customer churn.
Previous Role at UAS International Trip Support
From 2009 to 2020, Neelash Bhoowabul served as a Flight Operations Specialist at UAS International Trip Support in Dubai, United Arab Emirates. He managed en route and destination weather, winds aloft, alternate destinations, and other critical flight operations. During this tenure, he collaborated closely with airline captains on flight planning, route selection, altitude, and fuel load requirements, ensuring optimal flight performance and cost efficiency.
Experience at Emirates
Between 2006 and 2009, Neelash Bhoowabul worked as a Cabin Crew member for Emirates in Dubai, United Arab Emirates. His responsibilities included ensuring passenger safety and comfort, providing exceptional in-flight service, and adhering to airline regulations and procedures.
Role at Jumeirah Group
From 2003 to 2006, Neelash Bhoowabul was a Customer Service Team Lead at Jumeirah Group / Jumeirah Hotels & Resorts in Dubai, United Arab Emirates. In this position, he led a team dedicated to delivering high-quality customer service, addressing guest concerns, and ensuring a positive and memorable experience for hotel guests.
Education at Hotel School of Mauritius
Neelash Bhoowabul studied Hotel/Motel Administration/Management at the Hotel School of Mauritius and achieved a High School Diploma. His education laid the foundation for his extensive career in customer service and operations management.