Neil Sharma
About Neil Sharma
Neil Sharma is a Client Relationship Manager at TELUS in Vancouver, British Columbia, with over a decade of experience in various roles within the company.
Company
Neil Sharma is currently working at TELUS, a major telecommunications company in Canada. Based in Vancouver, British Columbia, Neil has been contributing to TELUS’s operations in this region. TELUS is known for its wide range of telecommunications products and services, and Neil's role is integral to the company's client relationship management.
Title
Neil Sharma holds the position of Client Relationship Manager at TELUS. In this capacity, he oversees the management and maintenance of client relationships, ensuring high levels of customer satisfaction and loyalty.
Education and Expertise
Neil Sharma studied at York University from 1999 to 2004, completing a five-year program. His academic background provided a solid foundation for his expertise in client care, service assurance, and loyalty and retention strategies. His comprehensive educational experience underpins his professional capabilities.
Professional Background at TELUS
Neil Sharma has been with TELUS for over a decade, starting in 2012. Throughout his tenure, he has transitioned through various roles, including Loyalty & Retention Specialist, Team Manager for Loyalty & Retention, Service Assurance, and Client Care. Each of these roles has equipped him with extensive experience in managing teams and developing client care and service assurance strategies.
Experience in Loyalty and Retention
Neil Sharma has a robust background in loyalty and retention strategies. Initially working as a Loyalty & Retention Specialist from 2012 to 2014, he then moved up to a managerial position in the same field from 2014 to 2016. His work in this area has been critical in helping TELUS retain its client base.