Nezar Matta
About Nezar Matta
Nezar Matta is a Team Manager in Operations at TELUS in Montreal, Canada, with a background in IT service management, Six Sigma, project management, and computer engineering.
Title
Nezar Matta currently holds the position of Team Manager in Operations at TELUS. Located in the Montreal, Canada area, he manages various operations tasks and responsibilities.
Company
Nezar Matta has been with TELUS since September 2014. His tenure at the company highlights a long-term commitment and stability, key qualities in the field of operations management. At TELUS, he focuses on process improvement, change management, and customer satisfaction.
Education and Expertise
Nezar Matta has achieved significant educational milestones that contribute to his expertise. He holds an ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice. Additionally, he is Six Sigma Green Belt Certified (SSGBC) from the Management & Strategy Institute in Pennsylvania, USA. His project management skills are backed by a Comprehensive Project Management certificate from McGill University, earned in 2015. He also has a CISCO Certified Network Associate (CCNA) certification from Champlain College and a degree in Computer Engineering from the University of Aleppo.
Skills in Process Improvement and Change Management
Nezar Matta possesses strong skills in process improvement and change management. These are crucial for providing help and support to clients and stakeholders. His abilities ensure that he can manage changes effectively while maintaining operational efficiency.
Leadership and Team Management
Nezar Matta excels in the leadership and development of large groups of people. His experience ensures effective team management and growth. He is known for his excellent multitasking abilities and high attention to detail, which contribute to thorough and precise work. Additionally, his excellent communication skills facilitate clear and effective interactions with team members and clients.