Nic Carroll
About Nic Carroll
Nic Carroll is a Technical Support Specialist at TELUS in Edmonton, Canada, with over 6 years of experience in technical support roles.
Title
Nic Carroll serves as a Technical Support Specialist at TELUS.
Current Role at TELUS
Nic Carroll has been working as a Technical Support Specialist at TELUS since May 2017. In this role, he handles various technical support tasks, applying his over 6 years of experience in the field. Based in the Edmonton, Canada Area, Nic is responsible for resolving complex technical issues and providing customer support.
Previous Experience at University of Alberta
Before joining TELUS, Nic Carroll worked at the University of Alberta, where he held the position of Shift Lead - Student and Guest Services. He worked there from 2011 to 2016, managing student and guest services and ensuring smooth operations over his 5-year tenure.
Early Work Experience
Nic Carroll's early career includes various roles that helped shape his skillset. From 2009 to 2011, he worked as a cashier at London Drugs, where he gained customer service experience. Additionally, he worked briefly as a line cook at Anducci's in 2009, gaining valuable teamwork skills in a fast-paced environment.
Education and Expertise
Nic Carroll completed his Bachelor of Science (B.Sc.) in Computer Science at the University of Alberta, where he studied from 2010 to 2016. His academic background in computer science lays the foundation for his technical expertise and problem-solving skills in his current role.