Nícolas Feth

Nícolas Feth

Premim Help Desk Specialist @ TELUS

About Nícolas Feth

Current Employment at The Home Depot

Nícolas Feth is currently employed at The Home Depot as a Merchandise Associate. His role involves working directly on the floor, handling inventory, organizing stock, and assisting customers with their product queries. Nícolas’s responsibilities include ensuring that shelves are well-stocked and neat, facilitating a positive customer experience. This role requires a strong understanding of store operations and customer service skills.

Role at Telus

Nícolas Feth also holds a position as a Premium Help Desk Specialist at Telus. This role entails providing advanced support and troubleshooting services for Telus customers. Nícolas is responsible for addressing technical issues, solving complex problems, and ensuring customer satisfaction. His work requires in-depth knowledge of Telus's products and services, as well as excellent communication and problem-solving skills.

Experience at Teletech

Nícolas Feth previously worked as a Bilingual Team Manager at Teletech in São Paulo, Brazil, from 2011 to 2015. During his four-year tenure, he managed a team, coordinated customer service activities, and ensured that performance targets were met. This role demanded proficiency in managing both English and Portuguese communications. Nícolas’s responsibilities included overseeing staff, implementing training programs, and maintaining a high standard of service delivery.

Education at Saint Pius X High School

Nícolas Feth attended Saint Pius X High School from 2012 to 2013. His time at this institution provided him with foundational education and essential skills that have contributed to his professional development. The high school experience at Saint Pius X likely offered Nícolas opportunities to engage in various academic and extracurricular activities, aiding in the growth of his knowledge base and interpersonal skills.

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