Nicole Natassha Goulding
About Nicole Natassha Goulding
Nicole Natassha Goulding is a Sr. Communications Manager at TELUS in Montreal, Canada, and the Founder and Lead Creative at Chic by NICOLE.
Sr. Communications Manager at TELUS
Nicole Natassha Goulding currently holds the position of Sr. Communications Manager at TELUS in the Montreal, Canada Area. In this role, she develops and manages strategic communication plans in collaboration with cross-functional teams to support specific objectives. Her responsibilities include managing content generation for internal communication of team results and updates, and advising senior leaders on issues related to communications and brand reputation.
Founder and Lead Creative at Chic by NICOLE
Nicole Natassha Goulding is the Founder and Lead Creative at Chic by NICOLE based in Montreal, Canada. She leads the creative direction of this venture, focusing on producing innovative communications and design solutions. Her role emphasizes creative leadership and the development of unique brand identities for clients.
Educational Background
Nicole Natassha Goulding studied Communications and Culture at Concordia University, where she earned a Bachelor of Arts (BA). She also studied Communication and Media Studies at York University, obtaining another Bachelor of Arts (BA) degree. These educational experiences have provided her with a strong foundation in communication strategies and media relations, which she applies in her professional roles.
Previous Role as Quality Coach at TELUS
Nicole Natassha Goulding served as a Quality Coach at TELUS from 2007 to 2011. During her four-year tenure in Scarborough, Ontario, she focused on ensuring quality standards and coaching team members to improve their performance and adherence to company guidelines.
Communication Strategy and Social Media Management
In her role at TELUS, Nicole Natassha Goulding manages the external social media communications strategy aimed at reducing call volume and overall operational expenses. She works collaboratively with media relations and go-to-market teams to deliver communication services and programs. Her responsibilities include advising internal clients on social media communication strategies, channels, and tactics to meet business objectives, and supporting crisis and emergency external social media communications.