Nikki Scarborough
About Nikki Scarborough
Nikki Scarborough is a Manager of Business Analysis and Coaching at TELUS in Vancouver, British Columbia, Canada, with over a decade of experience at the company in various managerial roles.
Current Position at TELUS
Nikki Scarborough is currently serving as the Manager for Business Analysis and Coaching at TELUS in Vancouver, British Columbia, Canada. In her role, she oversees teams responsible for analyzing business processes and providing coaching to optimize performance. Her extensive experience within the company and deep understanding of its operations lend credibility to her leadership.
Previous Roles at TELUS
Nikki Scarborough has a robust history with TELUS, having held several key positions over the past decade. She was the Acting Director from 2015 to 2017, where she took on strategic leadership responsibilities. Before that, she managed the Client Care department from 2011 to 2015, focusing on enhancing customer experiences and service delivery. These roles have equipped her with comprehensive insights into the company's operations and client management strategies.
Experience in Wholesale Business Management
From 2009 to 2011, Nikki Scarborough was the Senior Manager for Wholesale Business at the BC Liquor Distribution Branch. In this role, she managed wholesale operations, working to optimize business processes and improve operational efficiency. Her tenure there added valuable wholesale business management experience to her extensive career.
Background in Sales Operations and Service Management
Nikki Scarborough has held significant roles in sales operations and service management, notably as the Senior Manager for Sales Operations and Service at 1-800-GOT-JUNK? from 2006 to 2008. Her responsibilities included overseeing sales operations and ensuring high standards of service, contributing to the company's growth and customer satisfaction.
Educational Background
Nikki Scarborough studied Marketing at Sheridan College from 1991 to 1994. This educational foundation equipped her with essential marketing principles and strategies, which have been instrumental throughout her various managerial roles in different industries.